Electronic commerce, also known as e commerce or EC, refers to the buying and selling of goods or services over an electronic network, primarily the internet.

E-commerce is based on a number of technologies such as electronic money transfers, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), management systems inventory, and automated systems for data collection. In the transaction cycle the World Wide Web is a must-have at least. Although it may cover a larger range of technologies such as email, or mobile devices such as phones.

khainiem compressed 3

Other Definitions of E-Commerce

  • E-tailing (online retail) or “virtual store” on the website with online catalogs, sometimes grouped into “virtual shopping malls”
  • The collection and use of personal data through web contacts
  • Electronic data interchange (EDI), business-to-business data exchange
  • Email, fax and how to use them as a means of reaching and establishing relationships with customers (eg newsletters)
  • Buying and selling between Business and Enterprise
  • Secure business transactions

Formal E-Commerce Form

  • Customer to Business (C2B)
  • Business to Customer (B2C)
  • ·Business with Employees (B2E)
  • ·Business to Government (B2G)
  • ·Government to Business (G2B)
  • Government to Government (G2G)
  • ·Government to Citizens (G2C)
  • ·Customer to Customer (C2C)

Typical Business Applications

  • Document automation in logistics and supply chain
  • Domestic and international payment system
  • Enterprise Content Management
  • Buying groups and newsgroups
  • Online Automated Assistant
  • IM (Instant Messaging)
  • Online shopping and order tracking
  • Electronic banking
  • Online office
  • Shopping cart software
  • Electronic ticket
  • Instant messaging
  • Social network
  • Buy and sell services online
  • Xem thêm về and
  • and

The Skill Set That Determines The Success Of An E-Commerce Salesperson

Market research

An e-commerce salesperson first needs to master survey and market research skills to really understand consumers’ online shopping preferences. This is not only a requirement of the job but also a way for you to be more sensitive to the market, to business opportunities.


The biggest difference between an e-commerce salesperson and a regular salesperson is the technology-related tasks. You post images, product descriptions on e-commerce platforms, web… and take advantage of the strengths of information technology to promote business.

Data Analysis

Data collection and analysis skills allow e-commerce sales staff to make the most accurate assessment of customer demographics and market needs to prepare and improve business plans. Besides, through data analysis, you can suggest new strategies.

Work in team

E-commerce sales staff can hardly complete the tasks if working alone. You need to know how to coordinate with team members and colleagues in other departments to ensure that all processes in your locations are done at the best cost at the most competitive cost.

vitricongviectiemnang compressed 1

Potential Job Positions For E-Commerce


Track data and give advice on how to grow your business through increasing profits and sales. Besides, in charge of planning, forecasting and financial reporting based on your analysis.

SEO Staff

Vị trí cần thiết trong việc tối ưu công cụ tìm kiếm. Công việc của bạn với vai trò là một SEO content writer là sản xuất nội dung được tối ưu hóa SEO – dù là việc viết mô tả sản phẩm hay các bài viết cho blog của công ty.

Customer care

Always communicate with customers and stay in touch with them regularly, through email and social media. You will have to support customers with their orders, or any problems they have when placing an order.

Product Management

Always communicate with customers and stay in touch with them regularly, through email and social media. You will have to support customers with their orders, or any problems they have when placing an order.


You can also try your hand at a trainee position in the company. An internship is a great way to familiarize yourself with the company’s needs and requirements, and see if you’re a good fit for the company without having to sign a contract.

Another jobs

  • E-commerce project management
  • Ordering staff
  • Working with virtual assistants
  • Logistics
  • PPC Management
  • Marketing management